Centrally located in Plaza de Federico Moyúa square, this elegant hotel stands as an impressive landmark in Bilbao. It offers totally free access to its gym and spacious rooms with luxurious décor.
The rooms at Hotel Carlton function a classic or modern style and include a private bathroom. They also come with air conditioning and a flat-screen Tv.
Hotel Carlton offers a enterprise centre with a Computer and free of charge web access. There is also a printer and complimentary minibar. Totally free Wi-Fi is accessible throughout the hotel.
The grand restaurant serves Basque specialities and international classics. The menu changes everyday, from Monday to Friday.
Set next to Gran Vía, Carlton Hotel is less than 10 minutes’ walk from the Guggenheim Museum. Moyua Metro Station is next to the hotel, delivering effortless access to Bilbao and its surroundings. The airport bus stops nearby.






Facilites
| General | 24-Hour Front Desk, Air Conditioning, Non-Smoking Rooms, Elevator, Newspapers, Safety Deposit Box, Luggage Storage, Bar, Restaurant, Restaurant (à la carte) |
|---|---|
| Activities | Fitness Centre, Turkish/Steam Bath |
| Services | Fax/Photocopying, Dry Cleaning, Meeting/Banquet Facilities, Laundry, Room Service, Ironing Service, Breakfast in the Room |
| Internet | Free! Wi-fi is available in the entire hotel and is free of charge. |
| Parking | Private parking is possible on site (reservation is needed) and costs EUR 25.60 per day. |
Policies
| Cancellation / Prepayment | Cancellation and prepayment policies vary by room type. Please enter the dates of your stay and check the conditions of your required room. |
|---|---|
| Children and extra beds | Free! One child under 1 years stays free of charge when using existing beds. Free! One child under 2 years stays free of charge in a baby cot. Free! One older child or adult stays free of charge in an extra bed. Maximum capacity of babycots in a room is 1. Any type of extra bed or baby cot is upon request and needs to be confirmed by the hotel. |
| Pets | Pets are not allowed. |
Video
Places to Visit
Atxuri Station
C.C. Zubiarte
Casco Viejo
Deusto Bridge
Doña Casilda Iturrizar park
El Arenal park
Etxebarría Park
Euskalduna Conference Centre
Euskalduna Palace
Funicular Artxanda (Estación superior)
Funicular de Artxanda
Guggenheim Museum Bilbao
Museo de Bellas Artes Bilbao
Museo de Reproducciones Artísticas
Plaza de Vista Alegre
Plaza del Sagrado Corazón
Plaza Nueva
Puente de La Salve
San Anton 's church and bridge
San Mamés Stadium
San Vicente Mártir Church
Santander Bus station
Santiago Cathedral
Teatro Arriaga
Train Station Bilbao
University of Deusto
Vizcaya Bridge
Positive:
Fantastic city centre location,very well positioned for museums and galleries and just off main shopping street. Very comfortable with helpful and attentive staff. Very good breakfast buffet.
Negative:
Plumbing in bathroom was noisy and could be heard from other rooms also. My wife would have liket to have had in-room facilities for making tea/coffee,but they were not available, they had to be ordered through room service.
Positive:
An excellent location with the truly magnificent gulbenkian museum less than 10 minutes walk and the old town across the river around 20 minutes walk. There is good shopping, restaurants and tapas bars nearby plus close public transportaion options including a metro. The hotel is a mixture of the elegant old and modern (bathrooms). Valet parking available.
Positive:
The room was lovely with a view over the square
Negative:
The restaurant was very disappointing for a 5 star hotel, it was in the back, no atmosphere and the menu very basic
Positive:
Comfy beds, 24 hour room service, beautiful big rooms with large bathrooms. Great location, staff freindly and knowledgeable,didn’t have the breakfast but, dinner was fantastic! Great business center, free Wi-Fi with good conncetion. Will book again!
Negative:
If you drive, it is very difficult to get to the front of the hotel to check in – you have to drive up on the sidewalk, through pedestrians! There was no one there when I arrived to help negotiate this – it made for a frustrating arrival.
Positive:
Very spacious room and bathroom, good location (walking distance to Guggenheim, old district, Belle artes and next to shopping district), nice view from top floors at the Moya place, acceptable price
Negative:
I was asked to sign a document available only to Spanish and Basque. The excuse of the receptionist that it is required by the Municipality is not acceptable (they could have a side document explaining). The fact that this document was used for the protection of our personal details – so it was good for me – does not change fact that I had to sign something that I could not understand.
Positive:
Everything was perfect. It was my second stay there. On arrival I lost my emerald and diamond bracelet and when I went to Reception the following morning it was there, much to my delight as it is a sentimental gift. The reception staff are most welcoming…just what one needs after a long and tiring journey. They are very helpful and well informed about Bilboa. The restaurant staff are efficient, courteous and more than helpful. The room was clean and towels were changed after the first night. However I do feel that although this is very nice for the guests perhaps for a weekend stay there is no need for this and it would be safer for the environment. I would certainly recommend this hotel to my friends and would happily stay there again!
Positive:
Top five star hotel with a great location right in the centre of Bilbao. Underground valet parking also excellent
Positive:
It is very well situated, in the center of everything. Internet gratis + business center, possibility to print out some things gratis. Very good breakfast (until 11h)
Positive:
an very good, classical hotel in the absolute center of Bilbao, top service, good breakfast, competent and friendly service, great value for small money.